The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
House of Heritage Rugs ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, interact with us online, or purchase our products.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide:
Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment processors)
Account login credentials (if applicable)
b. Automatically Collected Information:
IP address
Browser type and version
Device information
Pages viewed, time spent on our website, and navigation paths
Cookies and tracking technologies
c. Information From Third Parties:
We may receive data from third-party services, such as payment processors or advertising networks, to improve your experience.
2. How We Use Your Information
We use your data for the following purposes:
To process and fulfill orders
To provide customer support
To improve our website and services
To send updates, promotional offers, or newsletters (only with your consent)
To comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These include:
Essential Cookies: Required for site functionality.
Performance Cookies: Help us analyze site usage.
Advertising Cookies: Show tailored ads on other platforms.
You can manage your cookie preferences through your browser settings.
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
Service Providers: For payment processing, shipping, and customer support.
Legal Authorities: When required by law or to protect our rights.
Advertising Partners: To provide personalized marketing (with your consent).
5. Data Security
We implement industry-standard security measures to protect your data. However, no online system is 100% secure, so we encourage you to use strong passwords and safeguard your account.
6. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information
Opt-out of marketing communications
Restrict or object to certain data processing activities
To exercise your rights, contact us at sharique.asrar@gmail.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing information.
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children.
9. International Data Transfers
If you access our site from outside Your Country, your data may be transferred to and processed in Your Country. By using our website, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
House of Heritage Rugs
Email: Sharique.asrar@gmail.com
This policy ensures compliance with applicable data privacy laws, including GDPR, CCPA, and others. Let me know if there’s anything specific you’d like to emphasize or tailor further!